Get support or submit an enquiry

Let us know how we can help.

We typically respond within one business day.

Contact methods

In-app support

Submit a support request directly from the Semantic dashboard.

Go to dashboard

How support works

Semantic offers direct, human support. There are no bots or ticket black holes.

  • Email support for general questions and issues
  • In-app support for active customers
  • Sales and partnership enquiries handled separately
For agency or enterprise enquiries, please include as much context as possible.

Frequently asked questions

How quickly can I get started?
You can get started with Semantic in minutes. Setup is designed to be fast and straightforward.
Do you offer custom solutions?
Yes. We work with agencies and enterprise teams to support custom workflows and requirements.
What kind of support do you offer?
We offer email support, in-app support, and documentation to help you succeed.
Is Semantic suitable for agencies?
Yes. Semantic includes agency-grade features such as multi-site support and whitelabel reporting.

Need help deciding?

If you’re not sure whether Semantic is right for your use case, just reach out — we’re happy to help.